explore. learn. excel.



FLS.net Privacy Policy

This privacy policy has been compiled to comply with GDPR, CAN-SPAM and CalOPPA regulations and to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

When do we collect information?

We collect information from you when you apply for English language or study travel programs on our site, place an inquiry regarding English language or study travel programs on our site, subscribe to our newsletter, respond to a survey, fill out a form on Facebook or Instagram, use Live Chat or enter information on our website.

How do we use your information?

We may use the information we collect from you you apply for English language or study travel programs on our site, place an inquiry regarding English language or study travel programs on our site, subscribe to our newsletter, respond to a survey, fill out a form on Facebook or Instagram, use Live Chat or enter information on our website in the following ways:

• To personalize your learning experience and to allow us to deliver the type of product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with you after correspondence (live chat, email or phone inquiries)
How can students review and edit their personal information?

It is important to FLS that the information we keep about our students is accurate. Students may therefore request a copy of the personal information stored in our internal student management system. Students may request that incorrect information be changed. Upon verification of the accuracy of the new information, the student may request to view the changes.
How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning on internal systems.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

We do use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.


If you turn cookies off, some features will be disabled, that make your site experience more efficient and may not function properly.

However, you will still be able to place orders.


Third-party disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information, to outside parties, unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users: https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us

How does our site handle Do Not Track signals?

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.


GDPR Compliance

What is the lawful basis for collecting and processing data, and how is that data protected?

FLS acts as both a processor and controller of certain information that you submit to FLS. FLS collects your information as part of the process of answering your inquiries and enrolling you as a student. For example, we collect your name and your email address to answer questions you may have and to contact you with important information as you prepare for your study in the United States. We collect information on your age to determine that you meet our minimum age requirement to participate in our program. If you intend to apply for a student visa, we must collect your country of birth and citizenship, as well as verifying your financial ability to support your education in order to issue an I-20 form. We may collect information on your allergies to properly place you in a host family. We may collect medical information if such information is required by the campus on which you will be studying.

Your information is kept in a secure, password protected student management system with layers of access. For example, our Accounting Office can access your name and length of program, but our teachers cannot access this information through our database.

Selected third parties may also have access to some of your information. For example, FLS shares certain student information with SEVIS to comply with federal regulations. Our bank may collect wire information or credit card information if you choose these methods to pay for your study. FLS never shares any of your information with a third party unless it is necessary to do so to provide a service you have requested, or upon your specific request.

You may cancel your enrollment or inquiry at any time. This will stop FLS from further processing your information.

How can students review and edit their personal information?

It is important to FLS that the information we keep about our students is accurate. Students may therefore request a copy of the personal information stored in our internal student management system. Students may request that incorrect information be changed. Upon verification of the accuracy of the new information, the student may request to view the changes.

How long does FLS keep personal student data?

Because you may need FLS to verify your grades, period of enrollment, final level achieved, or other information when you apply for continued education, when you apply for employment, or to verify your time and purpose in the US to various governmental bodies, FLS will keep your personal data until you request that it is removed. Additionally, US law requires schools to keep identifiable student records on file for a minimum of five years.

You may request that FLS remove all or part of your personal data at any point after five years after your last date of attendance at FLS. Please be aware that if you make this request, FLS will not be able to provide transcripts, verify your dates of enrollment, verify your English proficiency, reprint certificates or diplomas, or fulfill similar requests.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

301 N Lake Ave #310
Pasadena,
United States
(626) 795-2912

Last Edited on 2018-05-25